If you’re looking for a company I trust when it comes to your heating and air conditioning needs, I trust: MECHANICAL AIR HEATING & AIR-CONDITIONING. We have investigated the company’s business background and practices, and the way they treat their clients. As a result, I am proud to endorse MECHANICAL AIR HEATING & AIR-CONDITIONING as GEPHARDT APPROVED.
“…Most customers can expect us to arrive either that day or the next…”
“Problems can’t wait,” exclaimed co-owner and founder Jason Glad. In fact, when we interviewed him for GEPHARDT APPROVED, he immediately steered the conversation toward the urgency he says he feels when it comes to his customers. “We’re open 24 hours a day, 7 days a week because we know problems can’t wait. Our customers can expect us to arrive the day they call, or the next depending on the urgency. You have a problem with your furnace or air conditioning you want it fixed right away,” he told me
“I won’t call anyone else,” said 15 year customer Glenna. Glenna is one of those customers who tells us she has experienced that urgency. “Jason and Ralph have been so dependable over the years, which is why I won’t call anyone else.”
The “Ralph” Glenna refers to is Jason’s father, and co-founder of MECHANICAL AIR HEATING & AIR-CONDITIONING. Ralph has been in the business for many more years, working for someone else. The two say they decided to form a company to put their combined knowledge to work. “We repair, service, and install most brands out there,” says Jason. “In the heating and air industry manufacturers are often coming out with new products. We make sure that we stay up to date on servicing all brands. We attend regular training held by manufacturers.” Jason tells me that before the business was established over 16 years ago he completed years of training and certification, including a certification from the United Association of Journeymen.
Jason and Ralph, both retired veterans, say they pride themselves on doing ethical and honest business. “We only succeed by providing service you’d be happy to tell your family and friends about. Our goal is to have a client for life.”
Jason tells me his industry gets a bad rap for upselling products or services that are not needed. “Not only is MECHANICAL AIR HEATING & AIR-CONDITIONING fair and reasonable, but we will NEVER upsell any of our products and services. We want your future business and the business of your family and friends.” Jason says conducting his business this way is the reason 80% of his business base is return customers and over 10% is referrals. “We never charge for a service call. You can expect up front pricing all the time,” he says.
MECHANICAL AIR HEATING & AIR-CONDITIONING offers a 100% guarantee. “If you are not 100% satisfied with the services we have provided, we will refund all of your money.”
Customer Glenna has never been unsatisfied, she says: “I call them for everything now, even for advice and changing my filters.
So there you have it: MECHANICAL AIR HEATING AND AIR-CONDITIONING. Now you know what our investigation found. Now you know some of what I know about the company and now you know the attitude of the people who operate the company. Now you know why I trust MECHANICAL AIR HEATING & AIR-CONDITIONING, why I am proud endorse the company, and declare MECHANICAL AIR HEATING & AIR-CONDITIONING Gephardt Approved.
~ Bill Gephardt