If you’re looking for a used car, truck, or SUV, you can turn to a company I trust, and that’s NAYLOR AUTO in Provo, Utah.
I trust this company because we investigated their history, licensing, and the way they treat their customers. Further, NAYLOR AUTO has agreed to follow the Gephardt Approved Auto Dealers Code of Ethics, which goes above and beyond state and federal laws in the treatment of customers. As a result, I trust and endorse NAYLOR AUTO, and I am proud to declare them GEPHARDT APPROVED.
“…They have a tremendous loyal following…” – Perry Johnson, Customer
“I bought my first car from Naylor back in 1972,” says longtime customer Perry Johnson. “I remember another customer told me every car he bought was from Naylor – since 1946. They have a tremendous loyal following, because of the way they treat their customers.”
“…We’ll be celebrating our 100th anniversary…” – Greg Baum, Owner, Naylor Auto
That’s exactly the type of customer reaction owner Greg Baum says he strives for. It seems to us that there are not many car dealers which are celebrating 100 years in business. Greg tells us people are the best part of the business. “It’s great to have the interaction with people,” he says. “There are so many great people with interesting stories.”
“My father worked for Naylor,” Greg told us as he recounted the history of the Provo dealership going back to 1916. “My father bought the company from his widow. When I first started here, I worked part time sweeping floors. It’s hard to believe I’ve been here now 41 years. Not many people stay in one place that long.”
Originally known for selling wagons and Dodge cars, Greg tells us that NAYLOR AUTO now focuses on selling quality pre-owned leased vehicles. “Our niche is selling high quality used cars that are one to three years old, and have low mileage. We believe fair prices, superior service, and treating customers right leads to repeat buyers.”
Perry tells us he is one of those repeat buyers. “My experience, and what other people have told me, is that Greg is just a regular guy who is willing to help everybody. I think I’ve been responsible for sending 50 customers to Naylor, between my friends and family. I’ve bought 10 cars myself. The cars they sell are all under warranty.”
So there you go: NAYLOR AUTO in Provo, Utah: Now you know what our investigation revealed about this company’s history and company philosophy. Now you know about their commitment to customer service.
~ Bill Gephardt