If you need an Electrician, Plumber, or Heating and Air Specialist, you can turn to a company I trust: Black Diamond Experts.
I trust Black Diamond Experts, because we have investigated their history, licensing, and the way they treat their customers. We have also investigated the background of owner Dan James. As a result, I endorse Black Diamond Experts, and I am proud to declare them Gephardt Approved.
“Most of our customer’s issues are resolved within that very same day.”
– Dan James, Owner, Black Diamond Experts
Owner Dan James tells us his company responds to any call quickly and efficiently, because there’s an office located in Salt Lake County and Utah County. “Our offices are fully stocked and prepared to tackle any electrical, plumbing, heating, or air conditioning service or repair,” says Dan. “It gives us a distinct advantage over other companies. We are able to resolve most of our customer’s issues within that very same day.”
Black Diamond Experts was started in 2009 and has recently expanded to offer full service to homeowners and businesses. Dan’s brother, Steve James, tells us they have been successful because of how they treated their customers. “Our goal is to do the very best job for our customers, at the most economical price. We can usually tell a customer right up front what the cost will be, so there are no surprises. But if we are able to do it for less than what we quoted, we pass those savings right on to the customer.”
“A referral from a happy customer is the biggest compliment someone can pay us.”
– Steve James
“Black Diamond Experts has experienced a tremendous amount of growth over the last few years,” says Steve James. “And much of it has been customer referrals. People appreciate being treated fairly and honestly, and the word gets around.”
But being the largest company in the industry is just not what owner Dan James wants. “Not spreading ourselves too thin is important to us,” says Steve James. “We want to be able to give every customer our full attention. We are not about sales commission at all. The customer is always first with us.”
“Our foundation is based on our reputation…”
“Do it right the first time is what we were taught,” says Steve James. “That principle continues to guide us today.”
To Dan James, doing it right means hiring licensed technicians. “Every one of our technicians is independently licensed,” he says. “That means they are all experts and professionals. We also have them on probation for 90 days, so if we find someone that cuts corners, they are gone. That is just not who we are.”
For the customer, Black Diamond Experts is ready to meet any electrical, plumbing, or heating and air conditioning need that may come up, but Steve James tells us that they really pride themselves on difficult projects. “We love a challenge,” Steve says, “and really pride ourselves on being able to finish tough jobs in a timely manner.”
It appears they are living up to the high customer service standards they have set for themselves, because our investigation found no complaints or any irregularities in their business practices whatsoever.
So there you go: Black Diamond Experts: Now you know the background and history of this company and how they treat their customers.
That's why I trust Black Diamond Experts and why I am proud to declare them Gephardt Approved.
~ Bill Gephardt
- Retailer, Service Provider, Subcontractor
- Business Locations:
2001 Warm Springs Road, Salt Lake County, Salt Lake City 84116, Utah, Salt Lake County, United States
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Gephardt Giveaways (the Contest) is open to legal residents of the fifty (50) United States and the District of Columbia who are at least eighteen (18) years old at the time of entry. Employees of GephardtApproved.com and other companies associated with the promotion of the Contest, and their respective parents, subsidiaries, affiliates and advertising and promotion agencies as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible. The Contest is subject to federal, state, and local laws and regulations.
The Contest is sponsored by GephardtApproved.com, located at 889. West Baxter Drive, South Jordan, Utah 84095.
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5. How to Enter
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Vary with Promotion
9. General Conditions
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By participating in the Contest, entrants agree to release and hold harmless the Sponsor, and each of their respective parents, subsidiaries, affiliates, advertising and promotion agencies, other companies associated with the Contest, and each of their respective officers, directors, employees, shareholders, representatives, and agents (the Released Parties) from and against any claim or cause of action arising out of participation in the Contest or receipt or use of the prize (including any travel or activity related thereto), including, but not limited to: (a) any technical errors associated with the Contest, including lost, interrupted or unavailable Internet Service Provider (ISP), network, server, wireless service provider, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone, cellular tower or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties; (b) unauthorized human intervention in the Contest; (c) mechanical, network, electronic, computer, human, printing or typographical errors; (d)application downloads, (e) any other errors or problems in connection with the Contest, including, without limitation, errors that may occur in the administration of the Contest, the announcement of the winner, the cancellation or postponement of the event and/or the flyover, if applicable, the incorrect downloading of the application the processing of entries application downloads or in any Contest-related materials; or (f) injury, death, losses or damages of any kind, to persons or property which may be caused, directly or indirectly, in whole or in part, from entrants participation in the Contest or acceptance, receipt or misuse of the prize (including any travel or activity related thereto). Entrant further agrees that in any cause of action, the Released Parties liability will be limited to the cost of entering and participating in the Contest, and in no event shall the entrant be entitled to receive attorney’s fees. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the Contest. Entrant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.
Except where prohibited, each entrant agrees that any and all disputes, claims and causes of action arising out of, or connected with, the Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Utah. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrants rights and obligations, or the rights and obligations of the Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of Utah, without giving effect to any choice of law or conflict of law rules, which would cause the application of the laws of any jurisdiction other than Utah.
13. Winner List
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